Interacting With Customers in the COVID-19 Era: 8 Tips for Water Lab Managers
As states reopen amid the COVID-19 pandemic, your water lab may be processing more samples to address
| Jul 10, 2020
5 Tips for Virtual Communication With Clients During the Pandemic
As the COVID-19 pandemic continues, water testing labs are calling on virtual communication methods to stay connected with their …
Incoming Quality Assurance Parameters Recommended for Water Labs
Imagine this: Your water testing lab has a huge contract on the line to analyze a volume of samples. The …
How the EPA Regulates 3 Key Water Types: An Overview for Lab Managers
The Environmental Protection Agency (EPA) regulates several different water types specified by the Clean Water Act and the Safe Drinking …
4 Ways to Promote Regular Training in Your Water Lab
There's always something new your water lab employees should know. Regular training promotes their professional development and hugely benefits your …
An Introduction to Email Campaign Marketing for Water Lab Managers
Emailing clients can be a bit intimidating, especially if you're a water lab manager without a marketing background. But …
Regular Staff Training Can Boost Employee and Customer Satisfaction — Here's How
Taking time to hire highly qualified, diverse water lab employees is always worthwhile. Because they arrive …
Federal Regulations for Quality Control and Quality Assurance: An Overview for Lab Managers
If your water testing lab reports to state or federal authorities, you're likely up to date on TNI and …
Business Continuity Planning for Water Utilities: A Refresher
Spikes in absenteeism. Supply chain disruptions. Economic recession. These are just some of the potential problems COVID-19 spells for water …
Legionella Pneumophila Risks Rise as COVID-19 Empties Buildings
The COVID-19 pandemic has prompted countless offices, hotels, businesses, and facilities to close globally. Man-made water systems once used on …
New COVID-19 Safety Guidance From OSHA: What Labs Need to Know
The COVID-19 pandemic is sweeping the globe, shuttering many businesses in its path. Those carrying out essential functions, like your …